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Care Pack Services

Care Pack Services

 

Increase uptime, productivity, and ROI with packaged support services.

 

Care Pack Services cost-effectively upgrade or extend your standard warranty with easy-to-buy, easy-to-use support packages. They reduce downtime risks with support levels from basic to mission-critical. And they cover all the IT products your business relies on: servers, storage, networking, desktops, mobile computing, printing and imaging, and software.

Care Pack Services can be purchased along with products. For many products, post-warranty Care Pack Services are available when your original warranty has expired.

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 Care Pack Services
24x7 Software Technical Support
  
4-Hour 24x7 Same Day Hardware Support
  
4-Hour Same Business Day Hardware Support
  
6 Hour call to Repair
  
Critical Service
  
Education Services
  
Hardware Return Service
  
Installation Service
  
Maintenance Kit Replacement
  
Next Business Day Hardware Support
  
Next Day Exchange Hardware Support
  
Pick-Up & Return Service
  
Proactive 24 Service
  
Software Product Updates
  
Software Technical Support
  
Support Plus
  
Support Plus 24
  
 

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